Healthcare Office Coordinator
?? Chula Vista, CA
?? $20-$22/hr DOE + Incentive Opportunities
?? Full-Time | Monday-Friday | Temp-to-Hire
About the Opportunity
We are partnering with a growing healthcare organization seeking a professional and customer-focused Healthcare Office Coordinator to support daily office operations and patient services. This role is ideal for someone who enjoys building relationships, managing multiple priorities, and helping patients navigate their care experience.
Responsibilities
- Welcome and assist patients while providing exceptional customer service
- Manage inbound calls, emails, and appointment scheduling
- Confirm appointments and conduct patient follow-up communications
- Verify insurance information and assist with documentation requirements
- Coordinate referrals, authorizations, and communication with outside providers
- Maintain accurate and confidential patient records
- Support patients through treatment plans and ongoing care coordination
- Assist with specialty case management, including insurance, workers' compensation, and referral-based programs
- Process payments and perform general administrative duties
- Educate patients on available services and programs
- Contribute to a positive patient experience and overall office success
Qualifications
- 1+ years of experience in a medical office, healthcare administration, patient services, or related customer service environment
- Experience with scheduling, insurance verification, referrals, or authorizations preferred
- Strong communication and relationship-building skills
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable handling confidential information and documentation
- Sales or customer service experience is a plus
- Bilingual English/Spanish preferred
- Positive, team-oriented, and dependable
What We're Looking For
We're seeking someone who genuinely enjoys helping people, thrives in a busy environment, and can balance administrative responsibilities with outstanding customer service. Candidates with healthcare office experience and a proactive, solutions-focused mindset are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.